◆ What We Do
Three Services, Carefully Chosen
Tessera focuses on three areas of AI where practical implementation produces clear, measurable value for organisations. Each service is self-contained, clearly priced, and delivered with full transparency.
← Back to Home◆ Our Methodology
How Every Engagement Starts
Before any technical work begins, we spend time understanding your environment. What does your data look like? What do your users or teams need from the system? What counts as a good outcome? These conversations shape everything that follows — which is why we invest in them properly.
Every engagement follows the same structure: discovery, scoping, delivery, and review. The pace is set by what the work actually needs — not by an arbitrary project calendar.
◆ Service 01
Intelligent Search Implementation
We replace your basic keyword search with an AI-enhanced system that understands intent, context, and synonyms. Whether applied to an internal document repository, a product catalogue, or a knowledge base, the upgraded search delivers more relevant results and learns from usage patterns over time. Our team handles the full implementation — from indexing your content to tuning relevance algorithms — and provides a simple admin interface for your team to manage settings.
Key Benefits
- Results that reflect intent and context, not just keyword matches
- Improved staff efficiency when searching large document collections
- System learns from usage patterns, improving over time
- Admin interface your team can manage independently
Process Steps
◆ Service 02
Anomaly Detection Systems
Designed for organisations that need to identify unusual patterns in their data — whether for fraud prevention, equipment monitoring, quality control, or cybersecurity. We develop anomaly detection models that learn what normal looks like in your specific context and flag deviations in a timely manner. Alerts are configurable, and the system includes an investigation dashboard where your team can review flagged events. We collaborate closely during the calibration phase to minimise false positives.
Key Benefits
- Detection calibrated to your specific data environment
- Configurable alert thresholds to match your workflow
- Investigation dashboard for reviewing and actioning alerts
- Collaborative calibration phase that minimises false positives
Process Steps
◆ Service 03
AI Vendor Evaluation Service
The AI marketplace is crowded and navigating vendor claims can be confusing. This service provides an independent, structured evaluation of AI products and platforms relevant to your needs. We assess vendors across criteria including technical capability, data privacy practices, integration complexity, pricing transparency, and long-term viability. You receive a comparative report with clear recommendations — written without jargon and with your specific context in mind. Ideal for procurement teams and technology leaders.
Key Benefits
- Fully independent — no vendor relationships influencing recommendations
- Criteria drawn from your actual requirements, not a generic template
- Comparative report written clearly for non-technical readers
- Procurement-ready output your team can act on
Process Steps
◆ Service Comparison
Which Service Is Right for You?
Use this overview to identify which service fits your current situation. Most clients start with the Vendor Evaluation if they're still clarifying their direction.
| Feature | Search | Anomaly Detection | Vendor Eval |
|---|---|---|---|
| Technical implementation included | ✓ | ✓ | – |
| Delivered report or document | – | – | ✓ |
| Admin interface included | ✓ | ✓ | – |
| Calibration phase with your team | – | ✓ | – |
| Ideal if you're still choosing vendors | – | – | ✓ |
| Typical timeline | 4–8 weeks | 8–12 weeks | 2–3 weeks |
| Fixed price (HKD) | 7,600 | 14,200 | 4,100 |
| Best for… | Knowledge / document-heavy teams | Operations / finance / security | Procurement / tech leadership |
◆ Professional Standards
How All Our Work Is Delivered
Data Security
All client data is handled under a formal DPA aligned with PDPO requirements. Access is strictly limited to project requirements.
Scope in Writing
Every engagement is scoped and agreed in writing before it begins. Changes are discussed openly and documented before being actioned.
Responsive Support
During active engagements, client questions receive a response within one business day. Our team is reachable by phone and email throughout.
Post-Delivery Review
Included with every implementation: a structured 30-day review assessing performance against agreed criteria and addressing any adjustments.
Documentation Handover
Every system is delivered with user documentation and admin guides written for your team's technical level — not for future developers.
Success Metrics Agreed Upfront
Before implementation begins, we agree on what good looks like. The 30-day review measures performance against those specific criteria.
◆ Ready to Begin
Not Sure Which Service Fits?
Many clients start with a conversation. We'll listen to your situation and suggest where we might be most useful — or tell you honestly if none of our current services are the right fit.
Start a Conversation